Part of the PayPoint Group
Love2shop Card Management
Buy Gift Cards & Vouchers
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Building Better Customer Loyalty Programs
Today’s economic and social challenges mean that loyalty schemes have never been as critical to sustaining and accelerating a company’s growth as it is right now.
When retaining customers is less costly than recruiting them, developing reliable and effective customer loyalty programmes to let your customers know how much you care, provides a truly valuable return on investment – when it is done right.
We Make Customer Loyalty Marketing Easy
Your loyalty programmes may target customers in retail or employees in the workplace, or you may work in B2B, but the challenge of securing loyalty is at the heart of what we do.
The award-winning Love2shop Engagement Platform can help you achieve this. In 2021/22, it helped Brakes, one of the UK’s biggest hospitality companies, and Love2shop to win a prestigious award at the 2021 Incentive Awards. This is now available to you as a modular, off-the-shelf product.
Establishing Meaningful and Valuable Loyalty Schemes
Love2shop Engagement Platform connects customers in easy-to-access but evolved ways to produce effective loyalty programs, whether it’s supporting acquisition, engagement or retention.
- Maximise repeat sales
- Increase transaction value
- Reduce customer churn
- Drive incremental revenue
- Limit the need to run recruitment campaigns
Our platform provides authentic, accurate and relevant data to drive decision-making. It is an infinitely flexible platform that delivers experiences as unique as your customers, plus you can brand the system and tailor experiences to individual audience segments.
You can deliver automated messaging that reflects customer behaviours, moving participants up the value chain, through triggered communications.
For you, or your team, the user experience has been designed to feel nice and simple. You’ll love the real-time data, and on-boarded end-users will come back for more. This is the customer loyalty program you’ve wanted to introduce ages ago!
Customer Loyalty That Makes Measurable Improvements to Profitability
“60% of loyalty scheme participants order from new product lines within the first 6 months.”*
*Statistic taken from a food service supplier loyalty scheme managed by Love2shop.
Striking a balance between business ambitions and customer needs helps to establish the sort of brand that keeps a customer loyal, a high-spending brand advocate.
Our customer loyalty software is delivered by technology that’s at the forefront of loyalty innovation. And Love2shop, home to Love2shop gift products, has heritage. No other customer loyalty program can offer the breadth of choice that comes with Love2shop Engagement Platform because Love2shop Gift Cards are something for everyone. Period.
Every industry, every organisation, regardless of its business, can enjoy using a single source solution for both customer loyalty software AND the rewards that are deployed for the program.
Easy To Integrate In Any Workplace
Off-the-shelf modules can take as little as 4 – 10 weeks to scope and deploy, but there is also flexibility to add more modules or even specify customised development, which may just require a little extra time built into a project plan.
